1) Your watch is covered under X- Assured service policy for any manufacturing defects
2) You can arrange a pick up for your watch via the service section by filling in simple
details
3) Please note: Only the watch head will be repaired/replaced. Watch straps are not
covered under warranty
4) Max Pro Smartwatch provides a best in class Warranty, which includes a home
pickup and return warranty service. Under the terms of service, Maxima will pick up the
defective unit from your location, repair it, and return it back to your location. We will
incur all repair, logistics, and insurance costs in this process.
5) Delivery Boy will check the condition of the watch and take photographs of the
product before pickup and at dropoff. This is to ensure that no damage is incurred during
the Transition/Transport of the product
6) Things not covered under warranty - Product has been subject to unauthorized
tampering, modification or repairs. Damage due to abuse, neglect, improper use,
handling, storage, installation, or testing, including any use that is not in accordance with
the product manual, documentation, or other instructions provided along with the
product. maxima will not be responsible for any liabilities arising out of incidental, special
or consequential damage or loss.
7) If you are finding any difficulty using the watch, You can refer to our YouTube
channel The MaximaWatches
8) Maximawatches can change/cancel the service policy statements without any prior
notification.
9) The information contained herein is subject to change without notice. The only
warranties for Max Pro products and services are included in the X- Assured service
policy warranty statements accompanying such products and service
10) For any consumer feedback or complaints, we are happy to hear from you. Please
write to us at help@maximawatches.com or make a dial on our toll free number 1800-572-8809